What to Expect Next:
Your Transition Timeline

We believe in transparency. Here is a step-by-step overview of the transition process and what you can expect over the coming weeks and months.

  • PosiGen Bankruptcy Transition Timeline Phase 1

    Phase 1: Data Migration

    Status: In- Progress

    We are securely receiving and processing system details, customer information, and installation records from PosiGen's databases. Our initial information may be incomplete, and we are working to validate it.

  • PosiGen Bankruptcy Transition Timeline Phase 2

    Phase 2: Welcome & Onboarding

    Status: Upcoming

    If you are in our service portfolio, you will receive an official welcome email from Omnidian. This email will confirm that your account is set up and will provide instructions for requesting service and support and links to our official support channels.

  • PosiGen Bankruptcy Transition Timeline Phase 3

    Phase 3: Technical Service Delivery

    Status: Upcoming

    Our dedicated support phone lines and online help center for former PosiGen customers will be fully operational. At this point, you will be able to request routine service and support through standard channels.