What to Expect Next While Your System is Transitioning

We believe in creating the most seamless transition process possible  Here are the steps we are taking to ensure you have a successful and secure system transfer.

  • PosiGen Bankruptcy Transition Timeline Phase 1

    Phase 1: Data Migration

    We are securely receiving and processing data from PosiGen's databases. We are working to validate the received data.

  • PosiGen Bankruptcy Transition Timeline Phase 2

    Phase 2: Welcome & Onboarding

    If you are in our service portfolio, you will receive an official welcome email from Omnidian. This email will confirm that your account is set up and will provide instructions for requesting service and support and links to our official support channels.

  • PosiGen Bankruptcy Transition Timeline Phase 3

    Phase 3: Technical Service Delivery

    Our support phone lines and online help center for former PosiGen customers will be operational. At this point, you will be able to request routine service and support through standard channels.