Renewbrook Energy is partnering with Omnidian to secure the future service and support of your solar system.
Important Solar Transition Update for PosiGen Solar Customers
We understand this is a time of uncertainty for PosiGen Solar customers. Please be assured that a transition plan is actively underway to ensure your solar energy system continues to operate as expected. To ensure you receive industry-leading support, Renewbrook is actively engaged with Omnidian to provide customer support and service for the majority of PosiGen customers.
Current Status
The planned transition is currently underway and ensures that your solar energy system continues to deliver the power you expect. At this time, Renewbrook and Omnidian are working to securely migrate system data and customer records.
During this brief transfer window, Omnidian does not yet have access to:
Your system monitoring or historical performance data.
Your account details or contact information.
The ability to dispatch technicians or answer specific billing questions.
What Happens Next?
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Continue to Pay Your Bill
Please continue to make payments through your usual billing portal here. Your payment schedule and lease terms remain unchanged during this transition.
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Please Wait to Contact Support
Because our teams do not yet have access to PosiGen Solar records, we are unable to look up your account or assist with service requests at this time.
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Check Your Email
You will receive official communications from Renewbrook and Omnidian when the transfer of system data is complete.
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Save This Link:
Please check back here soon. This page will become your hub for FAQs, troubleshooting guides, and additional information.
Who Are We?
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Renewbrook Energy is a provider of residential solar and battery storage solutions across the United States and is acquiring the majority of PosiGen’s systems. As the financial owner of these systems, Renewbrook is committed to ensuring the long-term performance of your solar investment and providing a seamless, high-quality experience for every customer.
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Omnidian is the nationwide leader in residential solar system performance and protection. For nearly a decade, Omnidian has managed the performance of tens of thousands of solar systems across the country. Omnidian will be the provider for customer support and service for Renewbook systems.